What do our warranties cover?

30 Days Warranty:

Replacement or refund. In case of defects in the material, we will first try to replace the merchandise. We shall keep replacing the merchandise as long as it remains under the period of the original warranty. If we fail to replace the merchandise, we will refund the actual sell price of the merchandise.  Shipping charge and tax, if any, are not refundable.  MCC Technology reserves the right to decide whether it will replace the product or refund the amount.

Extended in House Warranty:

Extended 1 Year in House warranty starts after the original warranty (30 days) and ends 1 year from the purchase date indicated on the invoice. In case of defects in the material MCC Technology will provide only 1 time replacement. If we fail to replace the merchandise, we will refund the actual sell price of the merchandise. Warranty charge, Shipping charge and tax, if any, are not refundable. MCC Technology reserves the right to decide whether it will replace the product or refund the amount.

What Does Our Warranty Not Cover?

Our warranties do not cover any problem that is caused by
(a) accident; abuse; neglect; shock; electrostatic discharge; heat or humidity beyond product specifications; improper installation; operation; maintenance or modification;

(b) any misuse contrary to the instructions in the user manual;

(c) lost passwords;

(d) malfunctions caused by other equipment. Our limited warranties are void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover). Our warranties do not cover data loss or damage to other equipment.  Also, consequential damages; incidental damages; and costs related to data recovery, removal and installation are not recoverable under our warranties.

What Do You Have To Do?

In case of defects in the material, please call 1888-778-2511 and ask for RMA number and return address.  MCC Technology will not provide any warranty coverage unless you follow proper return procedure.

Thank you.